8 Benefits of Managed IT Services for Your Business

Are you looking to improve your business with managed IT services? If so, you’re far from alone. Experts estimate that around 37% of all small business IT tasks are outsourced because they often require specialized skills. Of course, choosing an in-house and outsourced team can be complicated for most businesses, which may leave you wondering whether or not you really need managed IT services. After all, can’t your team tackle your IT needs alone? Let’s take a critical look at the key ways that IT services help your brand boost productivity, save valuable time and money, improve your infrastructure, and much more.

Should Your Company Have a Business VPN?

In 2021, about half of Canadian SMBs were affected by data breaches, with the average cost of a data breach being around $6.75 million. This statistic shows that protecting your data from potential threats is more critical than ever. One way to do this is by investing in a business VPN. If you’re unfamiliar with a business VPN, it’s a Virtual Private Network that provides a secure, encrypted connection between your devices and the internet. This is important because it helps to keep your data safe from online threats like hackers and malware. A business VPN can be an excellent investment for companies of all sizes. Here are some benefits of having a business VPN.

When Things Go Wrong: How to Build a Solid Troubleshooting Protocol

Did you know there are about 15 to 50 errors per 1000 lines of delivered code? As a result, it’s becoming more crucial to have proper troubleshooting procedures in place. Customer service usually fails because your representatives aren’t ready to solve every problem. Therefore, businesses need to create customer service protocols to prevent failures when things go wrong. Troubleshooting refers to the method used to solve problems. Companies should establish a troubleshooting protocol for both customer service and employees. Without practical solutions, customers will start looking elsewhere for their needs. Keep reading to learn how to build a solid troubleshooting process.

Educating Your Employees on Digital Hygiene Practices

Did you know that cyber crimes are becoming more prevalent and that signs show they will continue to become more prevalent year by year? Many people are amazed at all the benefits of technological progress. However, technological progress also brings certain disadvantages along with it. As this trend continues, digital hygiene will become more important for businesses. If you have not already suffered because of poor data hygiene, consider yourself lucky. It is not because cybercrime is an unlikely occurrence. So how can you ensure that your employees follow great data hygiene practices? Read on to learn about the most important things to ensure that your employees know about proper data security!